If you buy something you are entitled to a good product. We strive to sell good quality products in our online pet store. That is why we check all products before they are sent to you.
However, it can happen that a product does not meet our requirements because, for example, it is incomplete, does not work properly, contains manufacturing defects or is damaged.
In that case, please contact us to discuss the options.
If there is a guarantee or a defective product, we will have the item repaired or replaced free of charge.
You can find more information about the guarantee and your and our rights and obligations in this regard on the Consuwijzer website
You can also contact us using the form below.