Welcome to www.dier-benodigdheden.nl , the online pet shop of Happy Pets . Below you will find information about web shopping in our pet shop. Information about Happy Pets , such as opening times, privacy and conditions, can be found in the Customer Service submenu.
- Logging in & registering
Logging in and registering is not necessary, but is allowed.
You can browse around in our store without obligation, place products in the shopping cart, and only enter your details when actually ordering and paying. Are you a regular customer, or do you want to order more often? Then it can be useful to register. In addition, as a regular customer you can take advantage of special benefits and you no longer have to provide all your data next time. After registration you can continue shopping immediately.
- Track your order
You can follow the status of your order at any time via our website and your confirmation email. This way you know exactly whether your order has already been processed, paid for and packed and when it will be delivered.
- Stock indication
On the website it is stated with an item whether it is in stock or not. All items in the web store belong to our standard range.
This means that products that are not in stock will be available again within a few days, unless there is a special mention.
- The stock on the website will be kept as up-to-date as possible.
- However, it can sometimes happen that an item has just been sold in the store in Wageningen and therefore the stock on the website has not yet been adjusted. You will then be called or e-mailed to discuss the delivery time.
- Shipping costs Shipping
costs of € 49.90 in products are FREE.
Up to € 49.90 you pay € 5.99 for shipping within the Netherlands.
your digital wishlist, you can create if you have an account. You can create multiple wish lists, for example for your birthday, in the name of a pet, or a public holiday. If desired, you can share the wish list with friends or family via a personal link. This way they can buy products for you that you have selected yourself in the web store
You can always call to place a product separately, then it will be reserved especially for you. After receiving your order and payment it will be sent to you.
- Are you coming from far?
And would you like to come by for a special item? For safety's sake, please call us to see if the item is in stock at that time, which will prevent disappointment. The telephone number during opening hours is 0317 - 42 66 14 or send an e-mail to [email protected]
- Payment options
You can pay securely in our webshop via:
|iDEAL:||You pay via your own bank via internet banking as usual. The correct amount and order number are then immediately displayed correctly. The following banks offer this payment method: ING (Postbank), Abn Amro, Rabobank, SNS, Fortis. Also visit www.ideal.nl for more information|
|Transfer :||You can transfer the order amount yourself to our bank account via internet banking or a transfer card. Then state the order number with the description. You will also receive this information in your confirmation e-mail.|
We use the secure payment system from Sisow.
You can also email your question to us using the form below, you will receive an answer within 1 day.